FAQs
Welcome to the CMR Travel FAQ page! Here, you’ll find answers to some of the most common questions about our services. If you don’t find what you’re looking for, please feel free to contact us directly.
Our FAQs
General Questions
What areas do you serve?
We provide transportation services across the UK, including airport transfers and holiday travel to various destinations.
How can I book a ride?
You can book a ride through our website’s booking page, by phone, or via email. We recommend booking in advance to ensure availability.
What types of vehicles are in your fleet?
Currently, our fleet includes the Toyota Corolla Hybrid Estate. We plan to expand our fleet with additional hybrid and electric vehicles, as well as a minibus for larger groups.
Are your services available 24/7?
Yes, we offer 24/7 availability to accommodate your travel needs at any time of day or night.
Airport Transfers
How do you handle flight delays?
Our drivers monitor flight schedules in real-time to accommodate any delays or early arrivals, ensuring timely pick-up and drop-off.
Can you assist with luggage?
Yes, our drivers are happy to assist you with loading and unloading your luggage.
Additional FAQs
UK Holiday Travel
Can you transport large groups for holidays or events?
Currently, our Toyota Corolla Hybrid Estate is ideal for small groups of up to 4 passengers. We plan to add a minibus to our fleet soon to accommodate larger groups.
Do you offer customised travel plans?
Yes, we offer flexible scheduling and customised travel plans to meet your specific holiday needs. Contact us to discuss your itinerary.
Payment & Pricing
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and online payments through our secure booking system
Are there any additional fees I should be aware of?
Our pricing is transparent with no hidden fees. Any additional costs, such as parking fees or tolls, will be communicated upfront.
Safety & Comfort
What measures do you take to ensure passenger safety?
We prioritise your safety with well-maintained vehicles, regular inspections, and adherence to all safety regulations. Our drivers are experienced and professionally trained.
Are your vehicles equipped with amenities?
Yes, our vehicles are equipped with comfortable seating and air conditioning.
Booking & Cancellations
How far in advance should I book?
We recommend booking as early as possible to ensure availability, especially during peak travel seasons.
What is your cancellation policy?
You can cancel your booking up to 24 hours before the scheduled pick-up time without any charges. Cancellations made within 24 hours of the pick-up time may incur a fee.
How can I get in touch with you?
You can contact us by phone, email, or through our website’s contact form. Our customer support team is available 24/7 to assist you.
Book Your Ride Today!
Start your holiday the right way with CMR Travel. Book your transport online or contact us for more information. We’re here to make your travel as enjoyable and stress-free as your destination promises to be.
Our Services
What we can provide
Our transport services cover a range of options:
- Airport Transfers
- Luggage Assistance
- Nationwide Coverage
- Customised Trips
Why chose your journey with us?
- Experienced Drivers
- Safety First
- Affordable Rates
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24/7 Availability